This company is horrible DO NOT USE!!!! We originally spoke with Jose more than a week before the scheduled move who made us think he was giving us a 25% off discount and provided great customer service in the beginning. We hired them to move my fathers belongs from a storage unit in VA to FL. All items were already packed up as well as we provided a detailed list of all items and the storage unit size. The day of the move 3 guys showed up in a rented Budget truck (not an Irelocation truck) and when they looked at the unit they told my sister it would be 3 times the amount of the $1500.00 that we were originally quoted and that she had to give them $4500.00 right then. My sister had met them all by herself at the storage unit and when she questioned Vladimir about why we were quoted a lower price he began to get angry and started screaming at her then tried to force her to sign a paper without filling it out. He kept demanding the money and told my sister a check or credit card was not acceptable and that it all had to be paid in full NOW but we were told we would pay $400.00 to reserve the truck and when the delivery was complete we would pay the rest. When she refused to sign a blank document he followed her to car (where she was going to try to calm down and cool off) and was screaming at her the entire time. My sister did not feel safe at all and it made me fear for her safety as well. At that point, one of the other guys went into the unit to measure and walked all of my fathers belongs like it was garbage. After disrespecting my sister and walking all over my father's belongings Vladimir instructed the other 2 guys to get in the truck and they left not saying a word to my sister. While this was all going on I called their customer service number where no one would answer and tried to reach out to Jose, the guy we set the deal up with. After calling and texting Jose repeatedly he finally answered and said that Vladimir would definitely be fired for this because his behavior was unacceptable (I am sure he still has his job to this day) he tried to work out a deal with us to just pay the tripled amount but said that he is known for getting customers reimbursements and he would do everything he could to get one for us which I knew was complete bullshit. Jose's excuse for the tripled amount was that he miscalculated the size of the unit when he converted the 30 x 10 square foot unit into cubic feet which sorry that you cannot use a simple computer to convert the numbers but that is not the customers fault and I no way does that give you the right to rip off customers that already are stressed from the moving. My father had to end up canceling his credit card in order to ensure they did not try to charge him the original $1500.00 or worse the $4500.00. I have reached out to try to get the almost $400.00 deposit back because they did nothing for us at all but be disrespectful and lie. I am so glad they didn't pull the stunts I have read in the other reviews online and held my father's stuff hostage. After reading the other reviews it seems this is their business practice and I am at a loss as to where all of these good reviews came from maybe the employees have a weekly quota to meet to write fraudulent bullshit reviews to lore more victims in. In the end my father who mind you has had 3 strokes had to fly up and hire movers and rent a truck and drive it down ourselves. What is the use of hiring movers if in the end you end it doing it yourself and get ripped off along the way? You all should be ashamed of yourselves for your horrible business practices, lying to your customers, stealing their money and allowing your workers to completely disrespect people.